01
Order number
Use the complete number shown in the Cefftey confirmation.
Order support
Track your order
Enter the order number and the email used at checkout. Live carrier tracking will appear when fulfillment integration is configured.
Order lookup
Have these details ready
The order number appears in the order confirmation. Use the same email address entered during checkout.
02
Checkout email
Enter the exact email address used when the order was placed.
03
Carrier updates
Tracking events can take time to appear after a label is created.
Cefftey
Need delivery help?
Review access planning for furniture-size products.